Privacy Policy

Privacy Policy

Effective Date: 1st January 2025

Exerlon Power Sdn Bhd (1325958-K) is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

  • Personal Information: Name, NRIC, email, phone number, and address.
  • Financial Data: Payment details, bank info, and transaction history.
  • Technical Data: IP address, browser type, OS.
  • Usage Data: Website interaction and preferences.
  • Other Data: Voluntarily provided information.

2. Purpose of Data Collection

  • To provide and deliver our products/services.
  • To process payments and handle transactions.
  • To manage customer relationships and respond to inquiries.
  • To send updates, offers, and marketing materials (with your consent).
  • To comply with legal and regulatory obligations.
  • For internal analysis and service improvement.

3. Disclosure of Personal Data

  • Service Providers: Logistics, IT, and operational vendors.
  • Regulatory Bodies: As required by Malaysian law.
  • Business Partners: Only with your consent.
  • Others: In case of merger, acquisition, or transfer.

4. Data Protection Measures

We use encryption, access controls, and secure storage to protect your data from unauthorized access and misuse.

5. Data Retention

Data is retained only as long as needed for business or legal purposes.

6. Your Rights Under PDPA

  • Access: View your personal data.
  • Correction: Update incorrect information.
  • Withdrawal of Consent: Revoke permission for specific uses.
  • Limit Processing: Request restrictions on processing.

To exercise your rights, email us at online@exerlon.com.my.

7. Cookies

We use cookies to personalize your experience and analyze traffic. You may adjust settings in your browser to manage cookie preferences.

8. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

9. Updates to This Policy

This policy may be updated from time to time. Revisions will be posted on this page with the updated effective date.

Contact Us

Email: online@exerlon.com.my

Phone: +60 12-215 6515 (Ray) / +60 12-305 6578 (Patrick)

Address: No. 5, MRT & KTM Station, Kawasan Industri Kampung Jaya, 47000 Sungai Buloh, Selangor

By using our Website, you agree to the collection and use of information in accordance with this policy.